PRIVACY POLICY

This Privacy Policy is effective immediately for all existing and pre-existing users. This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our website (“Site”) located at the http://www.holsteinhousewares.com domain name, published and maintained by DISTRIVALTO U.S.A., INC., a Florida corporation, and its affiliates (collectively known herein as “DISTRIVALTO”) in Miami, Florida. The terms “we”, “us”, and “DISTRIVALTO” refer to DISTRIVALTO U.S.A., INC., and its affiliates. When you use the Site, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

  1. Notice of this Privacy Policy and Subsequent Modifications

By accessing or using the Site, you agree to be bound by this Privacy Policy. The purpose of this Privacy Policy is to make you aware of the possible uses and disclosures of your information and your privacy rights. The delivery of information and Services via the Site will in no way be conditioned upon your agreement to be bound by this Privacy Policy. We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of information about you and will be located at this location. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Site prior to the effective date of the changes. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy.

  1. Information We Collect and How We Use It

We may store the information you submit to the Site, as well as information we collect in connection with your use of the Site.

We use the information to fulfill your requests, provide the Site’s functionality, improve the Site’s quality, personalize your experience, track usage of the Site, provide feedback to you and to DISTRIVALTO, provide customer support, message you, back up our systems and allow for disaster recovery, enhance the security of the Site, and comply with legal obligations.

Among the information we collect, please note:

  1. User Information: If you provide information to us via email, via telephone when using our telephone support service, when you visit our Support web page, or when you subscribe to our newsletter or giveaways, we may store and use said information, such as your full name, email address, zip code and other information you may provide.
  2. Communications: When you provide us with contact information via email, via telephone when using our telephone support service, when you visit our Support web page, or when you subscribe to our newsletter or giveaways, you are opting in to receive emails and communications from the Site itself, or from a third-party service provider that sends emails and communications on behalf of the Site. You can manage certain communications preferences but note that you cannot opt out of receiving certain administrative or legal notices from the Site. If you exchange messages through the Site, we may store them in order to process and deliver them. If you contact us via email or phone, we may log your email address, phone number, phone carrier, and the date and time that the message was processed.

We may contact you with messages about your use of our Site, and our products.  We also may notify you of matters related to your use of our Site and our products via email, SMS, or the other communications software you are using.

  1. Site Activity: We may store information about your use of the Site, such as your search activity, the pages you view, the date and time of your visit, and the date and times of your communications using our Site. We also may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
  2. Message Data: Message Data is the information we collect when you submit a message or request via our Support web page, via email, via telephone when using our telephone support service, or when you subscribe to our newsletter or giveaways, such as: contact or authentication information, phone numbers, email addresses and related data. We use Message Data as described in this privacy statement.
  3. Cookies

We may use cookies, web beacons, local shared objects (sometimes called “flash cookies”), and similar technology in connection with your use of the Site (“Cookies”). Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Site, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session. The Site may also read cookies on your machine and then use this data to better determine which information to provide to you.

It may be possible to disable some (but not all) Cookies through your device or browser settings but doing so may affect your ability to use the Site. The method for disabling cookies may vary by device and browser but can usually be found in preferences or security settings.

  1. Third Parties

When you provide us with contact information via email, via telephone when using our telephone support service, when you visit our Support web page, or when you subscribe to our newsletter or giveaways, you are opting in to receive emails and communications from the Site itself, or from a third-party service provider that sends emails and communications on behalf of the Site. Notwithstanding the above, we do not share your personal information with third parties. The Site may contain links to unaffiliated third-party websites. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.

  1. Controlling Your Personal Data

The Site will be able to identify you when you include personal information in the content you submit to our Site via email, via telephone when using our telephone support service, when you visit our Support web page, or when you subscribe to our newsletter or giveaways.

Please also note that the messages you send or receive using the Site are only private to the extent that you keep them private. For example, we do not have any control over whether you publicly post a message that was sent using the Site. Similarly, the Site may also access such messages in the course of investigations relating to Site use.

  1. Data Retention

We may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations.

  1. Children/Minors

The Site are intended for adults and is not directed to children or minors under 18 years of age. We do not knowingly collect personal information from children or minors under 18. If you become aware that a child or minor has provided us with personal information without parental consent, please contact us at the contact information below. If we become aware that a child or minor under 18 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account.

  1. Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Dispute Resolution

If you believe that the Site or DISTRIVALTO has not adhered to this Privacy Policy, you may contact us by writing to us at the following address:

DISTRIVALTO U.S.A., INC.

7950 NW 53RD STREET #120

Miami, FL 33166

  1. Jurisdiction

The information we obtain from or about you may be processed and stored in the United States, which may provide for different data protection rules than the country in which you reside. We comply with all privacy laws set forth by the United States regarding the collection, use, and retention of data.