FAQ’s

Who is Holstein?

Holstein Housewares strives to make every day cooking and entertaining easy by simplifying life in the kitchen. All of Holstein Housewares’ small kitchen appliances and innovative treat makers are designed to offer endless cooking and baking possibilities. The brand was born in 2007 in Miami, FL, USA.

Where can I find a retailer that sells Holstein? Where can I buy your products?

Our brand has been sold in more than 20 countries. Let us know where you are located and we will share a list of places where you can find our products.

Where can you find information about Holstein product portfolio, news, and more?

Please visit us online at www.holsteinhousewares.com and make sure to register to keep up with news.

How can I contact Holstein’s customer service?

Feel free to call us at 1-877-837-COOK  9AM to 5PM EST or send us an email info@holsteinhousewares.com. We want to make sure you have an amazing experience using our products.

Does Holstein have social media pages?

Yes, join the conversation for giveaways, recipes and cooking tips
Facebook
Instagram
Youtube
Pinterest
Twitter

Make sure to tag us and also use #holsteinkitchen when you share your recipes!

How do I use Holstein products?

You can watch our easy how-to videos on our website or Youtube channel.
Make sure to read carefully the instruction manual that comes with each product before using it . If you misplaced it, just download it under each product page from our website.

What makes Holstein different?

Holstein provides stylish products that offer kitchen solutions which make everyday cooking and entertaining easy.

Where can I find product pricing?

We do not sell to the public. The pricing might vary per retail partner based on seasonality, promotions and/or location.

I lost my instruction manual, where can I find it?

Please download it under each product page from our website.

If my product gets damaged, how can I claim the warranty?

You can find the warranty policy in the last page of the instruction manual or on this link: www.holsteinhousewares.com/warranty/

Where can I purchase spare parts for for product?

We do not sell to the public or provide parts or accessories for any product for safety reasons. Never try to repair the product and always follow the instruction manual.

Where can I get more recipe ideas for my product?

You can find a great variety of recipes on our social media pages Facebook, Instagram, Youtube, Pinterest and also each instruction manual features recipes. If you need additional ideas, please let us know!

What utensils can I use to remove prepared recipes in products?

To remove any residues from the recipe that remain in any of our products, you can use wooden or silicone spatulas. Do not use any metal utensils because they may scratch and damage the product. Always read and follow the steps in the instruction manual. We recommend using Holstein utensils that meet these criteria.

If I am the winner of a giveaway, where and how can I claim my prize?

Please follow the specific instructions provided in the giveaway rules. If you have any other question please send us an email at info@holsteinhousewares.com